Procedure Updates

As a distributor of communications and networking equipment as well as being a supplier to other essential businesses, Group One will be staying open to serve those customers that must continue operating during the Washington State “Stay at Home” order. While Group One will be operating normal hours during this time, we will have reduced staffing on-site and will continue to operate via UPS shipping and no contact outdoor will call orders only, our showroom will only be open to Group One staff.

While there is much uncertainty surrounding most everything these days, please know that we are still here to support you and we wish everyone good health.

In response to the current situation with COVID-19, we at Group One have implemented a couple of new procedures:

  • All orders will be outdoor will call. For your convenience, we are providing contactless outside service.
  • Please phone (425-454-9900), email sales@grouponenw.com, or online to place your order.
  • Shipping UPS – We are still shipping orders out daily via UPS and orders shipped within Washington state normally arrive the next day.
  • All in person trainings and counter days are postponed indefinitely.  We will continue to work on getting you the resources you need through live webinars, pre-recorded webinars, video trainings and other online options.

Obviously this is a rapidly changing situation and we will continue to update information on our website.

      ~ The Group One Team