Procedure Updates

April 27th, 2020

With some Washington State construction job sites starting to open back up this week, I know that many of you will be back on the job soon.  We continue to be open regular hours to supply you with the parts you need to get your jobs done.  For those who haven’t been here in the last month, here are our revised procedures:

  • Please place orders ahead of time (phone, e-mail, or online) – you can still call your orders in when you arrive, but it helps to have a little time to pull your order.
  • All will call orders will be prepared and set outside on the tables in front of the shop (no contact – 6-10’ separation).
  • Please make sure that you check your order before leaving the parking lot to make sure you are getting what you need.
  • We are shipping UPS daily so if you would like an order shipped just ask (most shipments will arrive anywhere in Washington the next day).
  • If you have anything to return, contact us for an RA number (so we can expect it back) and then you can leave the item on the will call tables outside or send it back to us.

Please let us know how else we might be able to help you.  We are trying to do our part to keep everyone safe and healthy.

March 16th, 2020

As a distributor of communications and networking equipment as well as being a supplier to other essential businesses, Group One will be staying open to serve those customers that must continue operating during the Washington State “Stay at Home” order. While Group One will be operating normal hours during this time, we will have reduced staffing on-site and will continue to operate via UPS shipping and no contact outdoor will call orders only, our showroom will only be open to Group One staff.

While there is much uncertainty surrounding most everything these days, please know that we are still here to support you and we wish everyone good health.

In response to the current situation with COVID-19, we at Group One have implemented a couple of new procedures:

  • All orders will be outdoor will call. For your convenience, we are providing contactless outside service.
  • Please phone (425-454-9900), email, or online to place your order.
  • Shipping UPS – We are still shipping orders out daily via UPS and orders shipped within Washington state normally arrive the next day.
  • All in person trainings and counter days are postponed indefinitely.  We will continue to work on getting you the resources you need through live webinars, pre-recorded webinars, video trainings and other online options.

Obviously this is a rapidly changing situation and we will continue to update information on our website.

      ~ The Group One Team