Q: Is RadioRA 3 backwards compatible with RadioRA 2 and RA2 Select?
A: RadioRA 3 has backwards compatibility to enable the ability to upgrade existing RadioRA 2 & RA2 Select installations. Convert the existing RadioRA 2 programming by replacing the main repeater & connect bridge with the new RadioRA 3 processor.

Q: What steps do I need to take to upgrade from RadioRA 2 to RadioRA 3?
A: RadioRA 3 is backwards compatible and RadioRA 2 devices, including the Main Repeater, do not need to be factory defaulted. The activation information will be saved when the project is converted to RadioRA 3. Keep installed legacy gear (some exclusions apply) and expand with the new RadioRA 3 devices. When converting the project to RA3 you can skip device activation for dimmers, switches, shades and more if you leave the RA2 system in its previous state. Enable upgrade of existiing RadioRA 2: 1) Replace the main repeater and connect bridge with a Radio RA 3 Processor. 2) Open the RadioRA 2 file in RadioRA 3 to convert the project. 3) Use the Lutron Designer software to program the system, active newly added devices, and transfer to new RadioRA 3 processor.

Q: What other devices in the Lutron portfolio match the new RadioRA 3 / Sunnata wall control models?
A: There are design options within the Sunnata RF line for the RadioRA 3 Family: the Sunnata RF Dimmer, Sunnata RF Switch, and Sunnata RF Keypads (4-button, 3-Button with raise/lower, and 2-button).

Q: What are the system device limits and range limitations?
A: Each RadioRA 3 system can have up to 95 seeTouch keypads, Maestro dimmers/switches/fan controls, Pico wireless controls, occupancy sensors, and shades. In addition, systems can have up to 100 Sunnata keypads, dimmers and switches. SeeTouch, Maestro, Pico, Sensor, and shade devices must be within 30ft of the processor or a repeater. Repeaters must be located within 60ft of each other. For Sunnata devices, the processor and each Sunnata device should be within 25 ft of two other Sunnata devices. All Sunnata devices should be located within 75 ft from the processor.

Q: What is the difference between 'Programming' vs. 'Configuration'?
A: RadioRA 3 offers both a Windows-based programming software and a mobile app. Programming is what is performed within the PC programming software and is more advanced activity performed by the professional and typically requires training to become proficient. Configuration is available using the Lutron App, allowing for the ability to customize your experience, as either the professional or end user, in a much more simplified user experience.

Q: What is Lutron Clear Connect Technology and does RadioRA 3 utilize it?
A: Lutron's ClearConnect wireless communication is ultra-reliable RF technology that ensures seamless communication between system components. It doesnt rely on a home Wi-Fi, so Lutron works even when Wi-Fi is down. Clear Connect Type X allows Lutron devices to function in a mesh network format, while Clear Connect Type A follows more traditional architecture of requiring Wireless Repeaters to extend range.

Q: Where can I order custom Sunnata RF keypad engravings?
A: Order custom Sunnata RF keypad button text or icons right in the PC Programming tool. No more engraving certificates and manual ordering needed! One free personalized button kit is included with each Sunnata keypad. Activating the keypad into the system unlocks the ability to order the button kit directly from the PC tool. Lutron will produce and ship the button kits directly to the address of your choice.

Q: How can I get access to the system programming software?
A: Installers who complete the RadioRA 3 training and pass the exam, will gain access to the system programming software. Software will be accessible after signing the myLutron Resources page using your myLutron account credentials.