Q: What is Caséta Wireless?
A: Caséta Wireless is a convenient, affordable, and reliable lighting system that enables you to control your lights from anywhere. You can start with a basic system and expand it at any time. You can also connect your Caséta Wireless system to other smart home devices such as remote controlled shades and wireless thermostats using a Lutron Smart Bridge and the Lutron App for Caséta Wireless.

Q: What technology does Caséta Wireless use?
A: Caséta Wireless uses Lutron’s patented Clear Connect® wireless technology. Clear Connect has proven to be ultra-reliable in commercial projects, including some of the world’s most prestigious buildings, for more than a decade and provides the same reliable performance in your home.

Q: What’s the difference between Lutron Clear Connect and other wireless systems?
A: Clear Connect wireless technology operates in a low, quiet frequency band which is free from other wireless interference. It provides two-way, ultra-reliable communication between all devices in the home, working through walls, floors, ceilings, and furniture. All devices respond instantaneously.

Q: Does Lutron Caseta need Wi-Fi to communicate?
A: No. Lutron Caséta products do not utilize your wifi or the internet to communicate within your home. All Caséta devices communicate via Lutron's Clear Connect wireless protocol. This allows you to operate your lights from within your home even if the internet or wifi are not working.

Q: How can I extend my Lutron Caseta range?
A: You can extend the range of your Caseta Bridge by adding either a Repeater (PD-REP-WH) or a Plug in Lamp Dimmer (PD-3PCL-WH) to your system.

Q: What is the range of Lutron Caseta products?
A: The range of a Caseta wireless system is 30ft in any direction between devices. The range can be extended an additional 30-60ft with the use of a repeater.

Q: Can I control Sonos speakers from a Pico remote for lights or shades?
A: Not at this time. Currently only the Pico remote for audio can control Sonos speakers. You also can’t add lights and shades to a Pico remote control for audio.

Q: Do Pico remotes show up in the SmartThings app?
A: No, Pico remotes do not show up in the SmartThings app.

Q: The ‘skip track’ button on my Pico remote control for audio stops skipping tracks after a while. Why?
A: ​The ‘skip track’ button on the Pico remote control for audio may skip tracks if you are listening to a streaming audio service (e.g. Pandora) and an ad is playing or you’ve reached your skip track limit for that particular streaming audio service.

Q: How far from the dimmers can I use my Pico remote?
A A Pico remote will work at least 30 feet away from any dimmer paired with it, and will work through walls, furniture, or other obstacles in your home. (The open-air range may be much further than 30 feet.)

Q: How long does the Pico remote battery last?
A: The CR2032 coin cell lithium battery in the Pico remote will last for 10 years.

Q: Is there a difference between products labeled Caséta Wireless with those labeled Caséta by Lutron?
A: There is no difference in products labeled Caséta Wireless and Caséta by Lutron. They will work with your existing and future Caséta products.

Q: What is the round middle button for on a Pico remote?
A: This is a favorite button—used to recall a preset level for any light the Pico is controlling. The favorite button is set to 50% (half dimmed) by default. To change the favorite level simply adjust the dimmers to your desired level, then press and hold the favorite button until the LED lights on the dimmers blink twice. Your new level is now saved.

Q: Can I control a dimmer with more than one Pico remote?
A: Yes. You can pair up to 10 Pico remotes to each Caseta Wireless dimmer/switch. This is an excellent way to add a new point of control even if there is no wiring there!

Q: Can I control more than one dimmer with a Pico remote?
A: Yes. Pico remotes can control multiple lights, which is helpful if you want to turn on lights from your car or turn off lights from your bedside.

Q: Can I control more than one dimmer/switch with a Pico remote(s)
A: Yes. Pico remotes can control multiple Caseta Wireless dimmers/switches. This allows you to control multiple lights from your bedside or car.

Q: How do I pair a Pico remote with a Caséta Wireless dimmer without a Lutron Smart Bridge?
A: Simply press the “off” button on the dimmer and hold it for 6 seconds (the LED on the Pico will flash). Then repeat this with the Pico you wish to pair. When the Pico is successfully paired, the light bulb flashes three times.

Q: How far from the dimmers can I use my Pico remote?
A: A Pico remote will work at least 30 feet away from any dimmer paired with it, and will work through walls, furniture, or other obstacles in your home. (The open-air range may be much further than 30 feet.)