Close
All Categories
    Filters
    Preferences
    Search

    DSC Technical Advisory - Neo Panels

    DSC Technical Advisory - Neo Panels

     

    DSC Technical Advisory Bulletin – PowerSeries Neo v1.39 Update

     

    Region: Global
    Product: PowerSeries Neo Panels
    Brand: DSC (Digital Security Controls)


    Overview

    We are pleased to announce the new v1.39 firmware release for PowerSeries Neo panels, focusing on enhancing stability and performance, particularly in Corbus functionality. Key improvements include:

    • Corbus Stability:
      • Corbus is now more stable.
      • Resolved an issue causing CorBus lockup under certain circumstances.
    • Improved DLS Interaction:
      • More stable connection with PCLink.
      • Real-time device trouble status functions correctly at all times.
    • Continuous Status Upload:
      • Resolved the issue related to continuous status upload that could, in some cases, cause a cold start reset.

    This firmware release addresses bug fixes and enhancements, ensuring a smoother and more reliable experience for PowerSeries Neo users.

    How to Update

    • For panels managed on Alarm.com, please follow instructions on the Alarm.com Partner Portal
      • v1.39 can only be applied to panels running v1.38 firmware
      • v1.39 should only be pushed to panels with ADC communicator firmware 191a or higher
    • For all other panels please update on DLS utilizing the procedure described at the following link: DLS Firmware Update procedure - November 2023.pdf (dsc.com)
    • Once you have completed the field updates, please report relevant information to the following link: Power Series Neo Update

    ​​​​​​PDF Version of Announcement